CLIENT
A well known pharmaceutical company based out of East coast
KEY CHALLENGES
This client is one of the leading US pharmaceutical companies with global presence. Client has complex IT landscape with multiple applications in a distributed environment and primarily runs operations on SAP platform. Client’s supply chain planning process suffered the lack of collaboration and transparency as much of the planing work was being done in spreadsheets, home-built applications and proprietary software resulting in delayed planning, highly inefficient S&OP process and overstock/ under-stock situations causing frequent inventory, manufacturing and logistics issues. Highly fluctuating gap in demand & supply in conjunction with multi-locational operations made the problem even worse and lead to multi-million dollars in wastage.
OUR SOLUTION
Client decided to implement SAP APO system and chose Touchstone to help with this implementation.
- Our supply chain team worked in close collaboration with client’s supply chain team to train them on S&OP best practices and helped client set-up SCM process improvement & optimization group
- Our SAP supply chain experts identified SAP master data/ transaction data and data transfer requirements from SAP ECC and SAP BI system to SAP APO through SAP core interface (CIF) data model for sales forecasting and various demand planning modeling
- Touchstone helped client implemented SAP Demand Planning (DP) and Supply Network Planning (SNP) modules including datasource integration, data transfer process automation, creating planning books & dataviews for aggregation and de-aggregation of planning data, generating forecasting models, new product life cycle planning, capacity leveling, safety stock planning, VMI and transport load planning
- Touchstone’s team facilitated strategic road-map to support consolidation of planning systems and initiatives for collaboration between S&OP and SAP SCM teams
- This technology initiative was rolled out to several locations and it lead the development of an efficient and advanced planning/forecasting system resulting a substantial hike in demand forecasting accuracy and delivered the project with substantial process improvements resulting in multi-million dollar I annual profits
- Seamless integration with ECC system streamlined the production process resulting in dynamically matching the supply with demand using product substitution and an increase in order fulfillment level