IT Staff Augmentation

IT Staffing

Working on complex IT staffing issues requires a unique problem solving approach. Touchstone approach is to work hand-in-hand with clients to frame their staffing requirement, understand the skill-mix required, and align our executive search capability with their exact need and providing with uniquely matching resource-line to best suit the requirement. Our recruiting team has extensive experience delivering solutions for diversified staffing needs starting from basic IT staff augmentation to contractual, contract to hire and direct hire needs as well. We have specialized teams of recruiters which are technologically aligned.


The Challenges

Some of our existing clients have told us that finding and hiring the right candidate in a specialized area like IT is really time consuming and exhausting. It is even more challenging to find a perfect skill match and candidates who can quickly adapt to the new roles.


Most of the resumes come through the staffing agencies whose recruiters have no IT background and have absolutely no capability of technically interviewing the candidates, as a result, their technical managers end up wasting a lot of time interviewing the unqualified candidates.


Their biggest cost involved in hiring new candidates is the cost of time and cost of work lost due to the continuous engagement of technical managers in the multiphase process of interviewing the unqualified candidates. The more time consuming their recruitment process is, the more risk they face for the loss of productivity, revenue and increased cost of hiring.


How We Can Help

Our company specializes in Lean staffing. Our unique Lean staffing model focuses on three core KPIs of your recruiting process to add a substantial value to your hiring process. It has helped our existing clients reduce their total IT staffing budget by cutting down the interviewed-per-hire, cost-per-hire and time-to-fill. 



How Lean Staffing Works:

Our rock solid staffing process includes the following 10 steps:


  • Our experienced account manager receives the job description from the client
  • Requirement is assigned to a sourcing specialist. Most of our technical recruiters have solid IT background, either a degree in IT or experience as IT professionals
  • Sourcing specialist obtains resumes through various sources including job portals, our database, social media, references of our existing consultants and their personal network
  • Potential candidates are identified through initial screening by our IT recruiters
  • Identification, eligibility and legal status of the candidate is confirmed
  • Technical competency based interview is conducted by one of our senior technical team members who is proficient in the same technology ensuring a rock-solid filtration process to short-list the best candidates that minimizes the time wastage of your technical team members and transforming your process from “pipeline staffing” into a “lean recruiting” reducing the interviewed-per-hire
  • Presentation of the best candidates to the client
  • Client’s technical team members interview only the best candidates spending less time on interviewing the candidates and focusing on what is more important to them reducing the cost-per-hire and time-to-fill
  • Once the candidate is selected, background check is performed through a professional background check company and report is sent directly to the client
  • Client initiates the on-boarding process


Why To Hire On Contract


While you may need competent IT professionals but you might resist hiring full time staff for a number of reasons:


  • You need a subject matter expert to increase efficiency
  • Your project has a short term need
  • Economic environment is highly uncertain
  • Increased pressure of regulations for hiring regular employees
  • Cost pressure due to leaves and vacations of full time employees
  • Cost pressure due to benefits such as payroll tax, unemployment compensation and worker’s compensation insurance
  • You may have to quickly reduce the staff once your project is completed
  • You gain more agility in staffing in terms of responding to rapidly changing market or your business need
  • You wish to evaluate candidate before making a full time hiring decision (contract-to-hire)


Why Touchstone


  1. Our lean staffing model:
    • transfers some of your work load to us reducing your time consumption
    • helps you cut down your hiring cost
    • improves your operating margins
    • Increases the efficiency of your hiring process
  2. Guaranteed 24 hours response time

  3. 2 weeks performance guarantee for the consultant placed

  4. KPI focused Staffing process focuses on KPIs such as Average-fill-rate, Average-hit-rate, Average-response-rate, Average-time-to-fill, Interviewed-per-hire, Cost-per-hire etc. for continuous internal process improvement and cost effectiveness

  5. No payment until we produce results

  6. Highly experienced recruiters, all college graduates and with at least one college degree in IT

  7. Recruiters with 8-12 years o IT recruiting experience with a vast network of IT professionals



Our Capability Matrix:


SAP Technology: SD, MM, EWM, FICO, HR, BW/BI, BOBJ, HANA, FSCM, APO-DP/SNP/GATP/PPDS, SCM/IBP, SRM, CRM, Netweaver, ABAP, Mobility-Afaria, Fiori, SuccessFactor


Oracle Technology: RDBMS, Peoplesoft, Oracle EBS- Financials, HRMS, SCM, CRM, Procurement, Projects, JDEdwards EnterpriseOne


Microsoft Technology: VB, ASP,,, C#, Silver-light, Web forms, MVC, WPF, LINQ, JQuery, MS SQL


Java Technology: Java, J2EE, JDBC, Swing, Servlets, EJB, Hibernate, Eclipse, Toad, JWS, JFS, JBOSS, JUnit, Spring, JavaScript, AJAX, XML, XSL, SOAP, CSS


Business Intelligence and Reporting: Informatica, OBIEE, MS SQL Server, SSAS, SSIS, SSRS, MDX, Tableau, Lumira, Tibco, OLAP, MOLAP, ROLAP, EDW, Chrystal Server, Cognos, Microstrategy, Teradata, Hadoop